Welcome to the Bounty Game FAQ page. We know you have questions about our gaming platform, and we are here to help. Below you will find clear answers to the most common inquiries. Our aim is to make your experience smooth and enjoyable.
FAQ – General Information
A: Yes, Bounty Game is a fully licensed and authorized online gaming platform in India.
A: Bounty Game was launched in 2013, and we have grown into a trusted name in the gaming world.
A: New players can enjoy an attractive welcome bonus. Please visit our website for detailed bonus terms and conditions.
Account Registration
A: Simply visit our official website or download our mobile app. Click on “Sign Up” or “Register,” complete the form with your personal details, agree to our terms, and then log in to your new account.
A: You must be at least 18 years old and create only one account. Providing accurate information is required, and false details are not allowed.
Bonuses & Promotions
A: After your first deposit, you receive a bonus based on the amount you deposit. The bonus amount can vary, so please check our promotions page for the latest details.
A: The referral code is essential during registration. Use the official code provided on our website to receive special benefits.
Legal & Account Issue
A: Yes, it is completely legal as we are a recognized and licensed online gaming platform.
A: No, each player is allowed only one account. Creating multiple accounts can result in account suspension or deletion.
A: Registration issues can arise due to regional restrictions or errors in the information provided. If you face issues, contact our support team for help.
Technical Support & Troubleshooting
A: Visit our website and log in to your account. Follow the password reset instructions or contact customer support via live chat.
A: Yes, our platform is designed for both PC and mobile users, offering enhanced graphics and a user-friendly interface.
A: Some users may experience app crashes, slow website loading, or issues with transactions. We recommend checking our FAQ or contacting support for quick solutions.
A: Ensure your login details are correct. If problems persist, try resetting your password or reach out to our support team.
A: Use secure internet connections, change your passwords regularly, avoid public Wi-Fi for transactions, and update your privacy settings.
Responsible Gaming
A: Set a clear budget for both time and money spent on gaming. Stick to your limits to maintain a fun and stress-free experience.
Customer Support & Communication
A: We aim to reply within 24 hours. Our team is committed to providing fast and reliable support.
A: You can reach us via:
– Email: Expect a reply within 24 hours.
– Live Chat: Available 24/7 for immediate assistance.
– Telegram: Reach out during business hours for real-time support.
A: Yes, our live chat is accessible 24/7 on our website.
Recharge & Withdrawal Issues
A: If a recharge fails, try a different payment method or bank. Ensure your account has sufficient funds.
A: If funds are not visible within 5 minutes, please contact our live chat support with your payment receipt.
A: An error message may appear if bank details are wrong. Contact live chat support with the correct details to resolve the issue.
A: If funds are not received within 3 days after a successful withdrawal, please contact our live chat with a copy of your bank statement.
A: For any withdrawal issues, provide your account details and contact our support team to check for problems with your bank or account.
